This technical issue should have been corrected.
If you're married filing jointly and only one spouse recently updated your bank account or address in the IRS Update Portal, you may have not received a September payment.Here are a number of other possible reasons why your family hasn't received a payment for one of the prior months. Why you haven't received your child tax credit payment yet We'll also share the last unenrollment deadline to add to your calendar. Plus, here's the latest on the child tax credit extension and how many child tax credit payments are left. If everything is right, we'll share other ways to get clues about where your money is. First, double-check the IRS Update Portal to make sure your information is correct and make any changes before the next deadline: Nov. However, there are a few steps to take before the next check comes. It's not easy to get in touch with the IRS for help. Or it could be that USPS mail slowdowns are delaying printed checks coming by mail. It also may be that the IRS doesn't know you're eligible. If that's you, it could be due to inaccurate or outdated information on your 2020 tax return. But some eligible families are still waiting on checks from prior months or haven't received money at all this year. Millions of eligible parents have received five child tax credit payments now - paper checks are coming in the mail for some who didn't get a direct deposit this month. Incorrect payments might be due to outdated IRS information.